Order Fulfillment and Returns

Decals, Koozies, Lanyards, Keychains, Permit Cards, and Calendars

These items are manually fulfilled by Live From Wisco. Fulfillment is usually completed within 3-7 business days. If a decal is out of stock or a custom style is ordered, expect an additional 1-3 weeks of processing time before fulfillment.

Shipping Service: USPS First Class Mail from Allenton, WI (2-3 shipping days) 

Apparel & Hats

These items are manually fulfilled by Live From Wisco. Fulfillment is usually completed within 3-7 business days. If an item is out of stock, expect an additional 2-4 weeks of processing time before fulfillment.

Shipping Service: USPS Ground Advantage from Allenton, WI (2-5 shipping days) 

  

Returns Policy

All returns and refunds are to be requested within 30 days of receiving your order.

Full returns are only accepted on new, unopened items.

There is a 20% restocking fee on opened unworn (excluding temporarily worn), unwashed and otherwise new garments. Garments damaged, washed or altered by the customer are not accepted. Shipping costs will not be refunded and the customer is responsible for return shipping charges. All returns must be pre-approved by contacting us before shipment.

When requesting a return be sure to include your order number in the message box on the contact form.

Returns on used decals and koozies are not accepted. This includes partially peeled decals from the masking. In the event a decal is damaged during application we will offer a complimentary, 20% discount on a replacement decal of the same type. Be sure to provide us an image of the failed application attempt to receive this retro-active discount

If your decal has stood the test of time, has developed heat cracking, fading, or separation and is in need of replacement we will offer a 20% off discount for the same or equal decal to replace. After placing your order, be sure to email us an image of the worn down decal. We will then retro-actively apply this discount to your order. Limit 1 per (initial) item.

Returns must include your name, order number, and your email address somewhere inside or on the package. 

If an item is damaged, misprinted, or if you received the wrong or incomplete order please contact us. We will be more than happy to make things right.