Quick Info
How to View
How to Submit
How To Submit
1. Be sure you have the Submission Account or the VIP account added on snapchat. See Accounts
2. Think of a unique hashtag alias to go by on the Submission Feed (Highly Recommended). See Creating a Hashtag.
3. Within Snapchat, take a snap with either the front or rear facing camera.
4. Add a caption, your hashtag, emojis, filters, etc. (Optional) and send it to either of the accounts above on Snapchat (Please only send to VIP if you are a VIP Member).
5. That's It! Now just wait patiently. All incoming submissions are opened by WiscoCEO, Usually every couple hours. If your posts consistently fail to get posted, please have a look at the Submission Rules and Guidelines page.
Troubleshooting
My snap wont get opened!
- Make sure you are sending it to the correct account. Some people create accounts with similar usernames to try to pirate your submissions. See Accounts and Media
- Make sure the account you are sending to has you added back. simply send your username in the live chat box on this website and I will add you to the submission account.
- There are rare cases that snaps wont get opened. This has to do with the quantity of unopened snaps being too large for snapchats traffic. Your best bet is to try waiting, sending a chat message, to "remind" snapchat of your unopened snap, or sending again after a couple hours.
I want a snap deleted!
- Message the Snapchat account "WiscoCEO" with a screenshot of the snap and the username it was sent by (If you sent it just say you sent it). Also give an explanation on why it should be deleted. If you are the original sender of the snap it will be deleted no questions asked. But if you want me to delete another person's snap I need to review the request and make the right decision.
Order Fulfillment and Returns
Decals, Koozies, Lanyards, Keychains, Permit Cards, and Calendars
These items are manually fulfilled by Live From Wisco. Fulfillment is usually completed within 3-7 business days. If a decal is out of stock or a custom style is ordered, expect an additional 1-3 weeks of processing time before fulfillment.
Shipping Service: USPS First Class Mail from Allenton, WI (2-3 shipping days)
Apparel & Hats
These items are manually fulfilled by Live From Wisco. Fulfillment is usually completed within 3-7 business days. If an item is out of stock, expect an additional 2-4 weeks of processing time before fulfillment.
Shipping Service: USPS Ground Advantage from Allenton, WI (2-5 shipping days)
Returns Policy
All returns and refunds are to be requested within 30 days of receiving your order.
Full returns are only accepted on new, unopened items.
There is a 20% restocking fee on opened unworn (excluding temporarily worn), unwashed and otherwise new garments. Garments damaged, washed or altered by the customer are not accepted. Shipping costs will not be refunded and the customer is responsible for return shipping charges. All returns must be pre-approved by contacting us before shipment.
When requesting a return be sure to include your order number in the message box on the contact form.
Returns on used decals and koozies are not accepted. This includes partially peeled decals from the masking. In the event a decal is damaged during application we will offer a complimentary, 20% discount on a replacement decal of the same type. Be sure to provide us an image of the failed application attempt to receive this retro-active discount
If your decal has stood the test of time, has developed heat cracking, fading, or separation and is in need of replacement we will offer a 20% off discount for the same or equal decal to replace. After placing your order, be sure to email us an image of the worn down decal. We will then retro-actively apply this discount to your order. Limit 1 per (initial) item.
Returns must include your name, order number, and your email address somewhere inside or on the package.
If an item is damaged, misprinted, or if you received the wrong or incomplete order please contact us. We will be more than happy to make things right.
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